Contact Information
Hobart TAS 7000, Australia
Available during business hours
Response within 24-48 hours
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Emergency Support: Available for urgent financial queries outside regular hours through our priority email system.
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Self-Service Resources
Sometimes you need answers right away. Our comprehensive help centre and video resources provide instant access to solutions for common questions and technical guidance.
FAQ Database
Searchable answers to over 200 frequently asked questions about courses, payments, technical issues, and account management.
Video Call Support
Schedule one-on-one video consultations for complex inquiries. Available Tuesday through Thursday, 2:00 PM - 4:00 PM.
Support Ticket Tracking
Monitor the status of your submitted inquiries with real-time updates and estimated response times for each ticket category.