Privacy Policy

Your privacy matters to us. Learn how orionquexa protects and manages your personal information.

Introduction

orionquexa ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at orionquexa.com or use our financial education services. This policy applies to all personal information we collect through our platform, including when you register for courses, subscribe to newsletters, or interact with our content.

We operate under Australian Privacy Laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy was last updated in January 2025 and reflects our current data handling practices. By using our services, you acknowledge that you have read and understood this privacy policy.

Information We Collect

Personal identification information including your full name, email address, phone number, and postal address when you register for our services

Professional information such as your occupation, income range, investment experience level, and financial goals to tailor our educational content

Technical data including IP addresses, browser types, operating systems, referring URLs, and device information when you access our website

Usage data showing how you interact with our platform, including pages visited, time spent on content, course progress, and learning preferences

Communication records when you contact us through email, phone, or our contact forms, including any feedback or inquiries you submit

Payment information processed through secure third-party payment processors when you purchase courses or services

How We Use Your Information

We use the information we collect for several legitimate business purposes. Primarily, we use your data to provide and improve our financial education services, including personalizing your learning experience based on your stated goals and progress. We analyze usage patterns to understand which educational content is most valuable and to develop new courses that meet our community's needs.

We never sell your personal information to third parties. Your data is used exclusively to enhance your educational experience and provide relevant financial literacy resources.

Service Delivery

We use your information to deliver the educational services you've requested, including course access, progress tracking, and providing certificates upon completion. We also use your contact information to send important updates about course schedules, policy changes, or technical maintenance that might affect your access.

Communication and Marketing

With your consent, we may send you educational newsletters, course announcements, and information about new financial literacy resources. You can opt out of marketing communications at any time while continuing to receive essential service-related messages. We track email engagement to improve our communication effectiveness and ensure we're providing valuable content.

Information Sharing and Disclosure

We maintain strict control over your personal information and only share it in specific, limited circumstances. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. Any sharing of information is done in accordance with Australian privacy laws and this policy.

Sharing Scenario	Purpose	Data Shared
Service Providers	Platform hosting, payment processing, email delivery	Minimum data necessary for service delivery
Legal Compliance	Court orders, regulatory requirements, legal investigations	Information specifically requested by legal authority
Business Transfers	Merger, acquisition, or asset sale	All personal data with notification to affected users

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. You can request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data in certain circumstances. You also have the right to restrict how we process your information or to object to certain processing activities.

Access: Request a copy of the personal information we hold about you, provided free of charge for reasonable requests

Correction: Ask us to update or correct inaccurate or incomplete personal information within 30 days of your request

Deletion: Request deletion of your personal data, subject to legal obligations and legitimate business interests

Portability: Receive your personal data in a structured, commonly used format for transfer to another service provider

Objection: Object to processing of your personal data for direct marketing purposes or other legitimate interests

Restriction: Request temporary suspension of data processing while we investigate your concerns or objections

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards designed to maintain the confidentiality, integrity, and availability of your data.

Our technical security measures include encrypted data transmission using SSL/TLS protocols, secure data storage with encryption at rest, regular security assessments and penetration testing, and access controls that limit data access to authorized personnel only. We maintain secure backup systems and have incident response procedures in place to address any potential data breaches promptly.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information and course progress data are typically retained while your account remains active and for seven years after account closure to comply with Australian financial records requirements.

We regularly review our data retention practices and securely delete information that is no longer needed for business or legal purposes.

International Data Transfers

While we primarily store data within Australia, some of our trusted service providers may process information in other countries with adequate privacy protections. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions where applicable.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last updated: January 15, 2025

Privacy Questions?

If you have questions about this privacy policy or how we handle your personal information, please contact us:

ABC Building, 1 Liverpool St, Hobart TAS 7000, Australia

Phone: +61242284414

Email: info@orionquexa.com